The Virtual Gift Card is valid for 12 months from the date of the purchase and can be used for one or more orders.
You can use the Virtual Gift Card only on the official website nue-studio.com.
The Gift Card is non-refundable and cannot be exchanged for cash.
The Gift Card code will be sent to your email address.
If the purchase amount is higher than the value of the Gift Card, the customer has to pay the difference.
If the purchase amount is less than the value of the Gift Card, the remaining amount is saved on your certificate and you can use it for your next order.
Items purchased with a Gift Card cannot be exchanged or returned for a refund.
Shipping:
We are pleased to offer worldwide shipping via DHL Express or Nova Post Global. The delivery time varies by destination, typically taking 6-10 business days.
We provide complimentary shipping on orders over 800 EUR/880 USD/690 GBP. Orders are dispatched within 1-2 business days after being placed.
Returns:
If you want to return an item purchased on nue-studio.com, please request a return authorization at customercare@nue-studio.com. We accept returns within 14 days of the delivery date. The customer is responsible for return shipping costs.
