We are pleased to offer worldwide shipping via DHL Express or Nova Post Global. The delivery time varies by destination, typically taking 6-10 business days. We provide complimentary shipping on orders over 800 EUR/880 USD/690 GBP. Orders are dispatched within 1-2 business days after being placed.
Preorder
For items featured as preorders, please allow us 7-14 business days to create your garment. For more information on your preorder, please feel free to reach out to us at This email address is being protected from spambots. You need JavaScript enabled to view it.
DHL Express and Nova Post Global usually operate between 9 AM—and 6 PM on business days.
Once the courier has collected the order, you will receive the shipping confirmation email.
Please note that all orders require a signature upon delivery. This means that responsibility for the shipment transfers to you upon receipt. If you have specified another recipient, you confirm that a signature by the third party is sufficient proof of delivery.We are unable to deliver to P.O. Boxes. If you accidentally provided a P.O. Box as your shipping address, we will contact you via email to obtain an alternative address, which may result in delivery delays.
Taxes and duties
We aim to provide you with a seamless experience by including taxes and duties for all destinations when shipping via DHL. However, please be aware that additional charges may still apply if you choose the Nova Post shipping carrier. To avoid any surprises, we recommend checking for potential fees when placing your order. Please note that Nué is not responsible for any additional customs charges.
Payment
We accept Visa and MasterCard.
All transactions on this website are processed through, a secure online payment gateway that encrypts your card details in a safe environment.
After you place an order, you will receive a confirmation email, followed by a dispatch email once your order is shipped. This email will include all the details needed to track your shipment.
If you require any further information, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it..